Volunteer Opportunities
Are you looking to enhance your skills in hospitality and catering? We are looking for volunteers to support the day to day functioning of our Outreach Café/coffee lounge.
This is a varied role where volunteers can get involved with a number of Barista related tasks and a variety of kitchen, food preparation including:
• Making a range of high quality coffee’s
• Ensuring comprehensive hygiene standards are maintained.
• Creating and preparing and appealing range and variety of food.
• Organising, handling and presentation of pre-prepared food.
• Preparing alternative food options, based upon reasonable, safe and realistic requests.
• Preparing and distributing hot and cold drinks.
• Responding appropriately to food questions and requests for information, for example.
“Are your products “Kosher?”; “Do your products contain nuts?” Etc.
• Liaising with food stuff providers.
• Communicating appropriately with those using the hub Gastro lounge.
• Ensuring and maintaining “stock”.
• Communicating with other Outreach volunteers, employees, and stakeholders.
• Operating a till, and/or chip & pin terminals. (Specific Training will be provided)
• Handling cash.
• Reporting and/or feeding back any incidence, concern or similar.
• Ideally having a good grasp of local places, organisations and “things” to do.
This grid shows when you can volunteer for this opportunity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
In terms of qualities and skills for this role, we are looking for volunteers who are:
• Person-Centred.
• Have a high level and awareness of personal hygiene.
• Have a high level and awareness of environmental hygiene.
• Polite, friendly and welcoming.
• Reliable and Punctual.
• Have basic literacy and numeracy skills.
• Patient and calm.
• Honest.
• Have an awareness of cultural and/or religious food dynamics. I.e. Kosher, Halal Etc.
• Have an awareness of life choice food dynamics. I.e. Vegetarian, Vegan, Traditional. Etc.
• Able to fully respect the choices of others in relation to food preparation and consumption.
• Have the ability to act responsibly on your own initiative.
• Able to communicate well verbally and/or in writing.
• Demonstrate a non-judgemental approach to all people.
• Able to; or willing to learn to use a till, and chip and pin terminals (Training will be provided)
• Have good listening and hearing skills.
• Respect all aspects of confidentiality.
• Have the ability to operate within set boundaries and professional parameters.
• Willing to undertake training in enhancing your own personal and professional development.
• Able to be assertive as necessary.
• Willing to take instruction from authorised Outreach employees in respect of daily tasks.
• Willing to accept and cooperate with appropriate line management and structure.
• Willing to engage in appropriate reflection opportunities.
• Have awareness of and uphold safeguarding and health and safety.
But also:
• Able to be light hearted, and not take life and life events to seriously (all of the time).
• Willing to take their turn in making tea and coffee, no less or more than anyone else.
Benefits to you:
There is full appreciation, understanding and acknowledgment that some skills, attributes, and qualifications may need to be developed over time; whilst you are volunteering with Outreach. I.e. through experience, training etc. Where this is the case, Outreach aim to work with you as a volunteer in identifying and supporting you to develop both personally and professionally in your volunteering role/s.
Outreach delivers its own in-house training, which will help to prepare you as a volunteer in relation to the respective volunteer role/s. This being allied to further ongoing training opportunities