The Family Hub Navigators are here to help you!
Image
![]() |
Image
![]() | |
Karl Chisipochinyi | Rachel Shenton |
What are Family Hub Navigators?
🎯Helping you take charge: Supporting families to identify and access the right services and resources.
🤝Working alongside you: Providing advice and practical tools to help you tackle challenges like parenting, housing, or finances.
🧩Supporting your problem-solving: Helping you connect the dots between your needs and community programs.
🏠Strengthening your family’s journey: Guiding you toward resources like baby groups, mental health support, or school systems.
🌐Celebrating your uniqueness: Tailoring support to your situation and empowering you to navigate cultural and language needs.
🚀Championing your independence: Equipping you with the tools and confidence to build a thriving future for your family.

Is our service right for you?
Our Family Hub Navigators support families with:
🌈 Feeling connected to your community or finding groups that match your identity (cultural, LGBTQ+, older parents, etc.).
😊 Tackling loneliness, social isolation, or low-level mental health challenges like anxiety or depression.
🛠️ Accessing practical support like baby banks, welfare advice, or SEND/disability resources.
💬 Getting involved in social activities or improving physical wellbeing through exercise.
🏠 Finding community support as a refugee, asylum seeker, or in other transitions.
We may not be the right service if you need:
🚫 Immediate housing, safeguarding, or high-level mental health/substance misuse support.
🚫 Crisis intervention for domestic violence, crime, or social care (though we can help guide you if these arise during support). In this instance, a referral can/would be made to the bridge where appropriate with consent.
🚫 Medical care like GP or dentist registration have to go through your GP services.

How we can support you
Our Family Hub Navigators work alongside you to:
🌟 Build confidence and achieve your goals by focusing on your strengths.
🤝 Connect you to local groups, activities, and services that match your needs.
💬 Provide one-on-one guidance through up to eight personalised sessions.
🌈 Support families of all backgrounds, including young parents, carers, and diverse communities.
😊 Improve your wellbeing by addressing challenges and reducing isolation.
🛠️ Help with first steps, like joining you for initial visits to community groups or services.
Journey of a client
The image below is a timeline of our clients journey with our Family Hubs Navigators.
PDF Version:

This is the right service for me:
That is great, please feel free to send us a self-referral via our online form on: https://forms.office.com/e/zSNDvvZ2fy