Volunteer Opportunities
What will the role involve?
Working with Healthwatch volunteers and staff team to reach out into different communities to get people’s views on health and social care services.
Planning engagement activities with other volunteers and staff members.
Engaging people using online platforms e.g. Zoom, Microsoft Teams and/or via phone.
Keeping a record of people’s experiences and give these to Healthwatch staff members
Holding engagement and information stands in community areas such as hospitals, GP Surgeries and dentists.
Talking to and gathering views of the public and reporting this back to us
Helping us conduct surveys and consultations with local people
Obtain the views of a broad range of local people regarding their needs and experiences of local services.
Engage with local people who might otherwise be marginalised or under-represented
or unlikely to be aware of Healthwatch Salford.
Record and feedback views, needs and experiences gathered from local people to Healthwatch Salford accurately, neutrally, and appropriately.
Promote and market Healthwatch at events and meetings.
Report back to local people the results of discussions and where changes have been made to services because of local people’s views, needs and experience of local services.
Create displays within GP offices, hospitals and in the community with flyers following guidelines.
This grid shows when you can volunteer for this opportunity.
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Personal specification/requirements
Effective communication skills and ability to ask questions and listen well to engage with people.
Enjoys meeting with and talking to members of the public.
Empathy towards people.
Passionate about improving local health and social care services.
Able to separate own experiences from other people’s issues and to faithfully present the views of the people they represent.
Able to work as a team with other volunteers and staff.
Experience of using Microsoft Office, including Word.
Access to the internet/email.
Be comfortable volunteering from home and using online meeting platforms e.g. Zoom or Microsoft Teams (training can be provided in the latter).
Respectful of confidentiality.
Must use Health and Social Care services in Salford.
Aged 18 or over.