Volunteer Opportunities

Volunteer Call Handler

Opportunity hosted by: National Association for People Abused in Childhood (NAPAC)

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Volunteer Call Handler

Opportunity hosted by: National Association for People Abused in Childhood (NAPAC)
Description:

We are seeking empathetic and resilient Volunteer Call Handlers to join our friendly team in Stockport. Volunteer Call Handlers answer calls to NAPAC’s primary survivor support service – the telephone support line.

NAPAC exists to support survivors of all types of childhood abuse. Many adults with a history of childhood abuse continue to suffer – from post-traumatic stress disorder, eating disorders, depression, and other issues. It doesn’t have to be this way – this is the chance for you to change someone’s life for the better.

Please get in touch and we will email you an application form to complete. Alternatively, visit the 'jobs' page on our website.

What type of activity will volunteers be doing?: Caring, Counselling, Domestic Violence, Health and Wellbeing, Mental Health
Where is the opportunity based?: Greater Manchester
Volunteering location accessbility: Clearly marked accessible parking spaces, Step free access clearly signposted into the building, Lift to other floors / step free access throughout the building, Accessible toilets
Availability required:

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What is the duration of the volunteering opportunity?: Long term
Skills and qualifications that may be needed or developed:

We are seeking empathetic and resilient Volunteer Call Handlers. Volunteers will receive a 5-week training course (5x3 hour sessions) beginning in January 2023. Here you will receive specialist trauma-informed training and be fully equipped with the skills you need to feel confident in supporting survivors.

Volunteers are also invited to attend our twice yearly training days where we host guest speakers from other relevant organisations'.

This opportunity is suitable for the following groups: BME, Carers, Disabled (learning), Disabled (physical), Employee volunteering, LGBT, Long term health condition, Older people, Substance misuse, Unemployed
Is this opportunity suitable for under 18s?: No
Does this opportunuity have gender restrictions?: No
Are out of-pocket expenses covered for volunteers?: Yes