Families and the Family Hubs

The Family Hub Navigators are here to help you!

 

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Karl
 

 

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Rachel
Karl Chisipochinyi 
 
Rachel Shenton

 

What are Family Hub Navigators? 

🎯Helping you take charge: Supporting families to identify and access the right services and resources.

🤝Working alongside you: Providing advice and practical tools to help you tackle challenges like parenting, housing, or finances.

🧩Supporting your problem-solving: Helping you connect the dots between your needs and community programs.

🏠Strengthening your family’s journey: Guiding you toward resources like baby groups, mental health support, or school systems.

🌐Celebrating your uniqueness: Tailoring support to your situation and empowering you to navigate cultural and language needs.

🚀Championing your independence: Equipping you with the tools and confidence to build a thriving future for your family.


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Karl and Rachel in a Family Hub


Is our service right for you?

Our Family Hub Navigators support families with:

🌈 Feeling connected to your community or finding groups that match your identity (cultural, LGBTQ+, older parents, etc.).

😊 Tackling loneliness, social isolation, or low-level mental health challenges like anxiety or depression.

🛠️ Accessing practical support like baby banks, welfare advice, or SEND/disability resources.

💬 Getting involved in social activities or improving physical wellbeing through exercise.

🏠 Finding community support as a refugee, asylum seeker, or in other transitions.


We may not be the right service if you need:

🚫 Immediate housing, safeguarding, or high-level mental health/substance misuse support.

🚫 Crisis intervention for domestic violence, crime, or social care (though we can help guide you if these arise during support). In this instance, a referral can/would be made to the bridge where appropriate with consent.

🚫 Medical care like GP or dentist registration have to go through your GP services.


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Broughton Hub

How we can support you

Our Family Hub Navigators work alongside you to:

🌟 Build confidence and achieve your goals by focusing on your strengths.

🤝 Connect you to local groups, activities, and services that match your needs.

💬 Provide one-on-one guidance through up to eight personalised sessions.

🌈 Support families of all backgrounds, including young parents, carers, and diverse communities.

😊 Improve your wellbeing by addressing challenges and reducing isolation.

🛠️ Help with first steps, like joining you for initial visits to community groups or services.


Journey of a client

The image below is a timeline of our clients journey with our Family Hubs Navigators.

PDF Version:

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Client Journey Timeline

This is the right service for me: 

That is great, please feel free to send us a self-referral via our online form on:  https://forms.office.com/e/zSNDvvZ2fy