Digital Resources Online Library

Image removed.

Digital is a massive area - spanning 1,000s of tools, topics and resources.

This online library aims to bring together the common topic areas we are asked about and to signpost you to some the best resources we’ve found that have been produced by a range of charities, tech organisations and volunteers. To make our library easy to navigate we have grouped the resources according to the problem you may be trying to address with digital.

However, if you still unsure and think that you need further help there is support out there for you:

Tech for Good Live Partnership with 10GM

Tech for Good Live is a community of people with a mix of digital skills and an interest in using technology to make the world a better place. They are working with 10GM members and other local infrastructure organisations across Greater Manchester to find out what local charities need help with in relation to tech or digital. The programme is currently on hold as it has reached capacity for now but further opportunities will be out shortly. 

Digital Boost

Match organisations in need with digital experts to offer one to one conversations and practical webinars for free. Visit the website.

Digital Candle

A free service, linking charities needing support with digital experts able to provide an hour’s consultation and advice. Visit the Digital Candle website.

DataKindUK - Office Hours

Office Hours is a way to get free support and guidance on data and data use. If you work for a VCSE organisation in the UK you can contact them and talk to a data expert for an hour during our monthly Office Hours sessions, whether their issue is operational or strategic, specific or speculative. It’s an easy way to discuss the challenges your organisation faces and our data science volunteers will help you think through possible solutions. For more information on the programme and how to sign up click here.

Index of the Online Library's Digital Resources

Click on the links below to jump to that topic:

New service delivery models – general considerations

Second, only to video conferencing queries, we have been asked about ways of delivering services digitally. There are some key principles to consider when looks at new ways of delivery.

Start with user needs – spend time understanding what your service users need to do, and which digital channels they find easy to use. See this guide from Cast on the principles behind developing good digital services.

Remember the need to protect the privacy of our users and support good safeguarding practice when users are sharing personal details.

Be ready to test, learn and iterate. A good approach is to try small projects over a short timeframe, then ‘persevere’ with what is working and ‘pivot’ away from ideas that have not worked well. For a lot of charities, the test/learn cycle will be a day or two at this point.

Think about issues around social and financial inclusion. For example, can your users access wifi? You may want to consider supporting peoples mobile data through top up vouchers.

User Research and Co-design is an important aspect of service design but even more so with digital delivery. Resources that might help include:-

Specific Funding

As a group or organisation, a number of funders will consider financing different ways to deliver services and digital inclusion for example

  • Clothworkers Foundation who as part of their programme funds equipment for charities including digital
  • Catalyst who offer various digitally-focused rounds aimed at the VCSE sector
  • Comic Relief - Who offer grants rounds focusing on Social Tech
  • Fat Beehive Foundation - The Fat Beehive Foundation exists to change that, offering small grants of up to £2,500 to charities with a turnover of less than £1 million to support websites and other digital products.
  • The National Lottery Community Fund - As well as funding digital specific rounds they are open to digital bids as part of their open rounds

As a group or organisation, a number of funders will consider financing different ways to deliver services and digital inclusion for example the Clothworkers Foundation. Sources of funding can be found on the Salford CVS website on our funding search and announcements of upcoming funding are shared on our news pages. You can also apply for funding from Salford CVS via our grant programmes.

Additionally, depending on circumstance, there are a number of grants that may consider supporting individuals. Take a look at our funds and resources for individuals factsheet. Our development team can offer help and support, in finding and applying for grants. 

Choosing the right software

Check out our blog on some of the key things to think about when choosing software as part of our own digital journey at Salford CVS. We also wrote a blog on why it's a good idea to check your software's "Best Before Date" and replace software that is no longer supported. 

Charity Catalogue is a collection of free and discounted tools used by charities, categorised by function, for the more advanced. It is a good place to start seeing what’s available

Charity Digital Exchange offers software discounts available for charities.

This resource covers various software such as Video Conferencing solutions later on but we have had queries about other packages such as Databases / Customer Relationship Management Systems. This article from Charity Digital highlights some of those CRM systems aimed at the sector and goes through their pros and cons.  

Funding for hardware

Hardware is something you may need to consider for your organisation or your service users. Digital exclusion is not just about skills but also access to the hardware (laptops, tablets, smartphones) and internet connectivity (wifi / mobile data).

As a group or organisation, a number of funders will consider financing different ways to deliver services and digital inclusion for example the Clothworkers Foundation. Sources of funding can be found on the Salford CVS website on our funding search and announcements of upcoming funding are shared on our news pages. You can also apply for funding from Salford CVS via our grant programmes.

Additionally, depending on circumstance, there are a number of grants that may consider supporting individuals. Take a look at our funds and resources for individuals factsheet. Our development team can offer help and support, in finding and applying for grants. 

Good Things Foundation is also working in partnership with Future Dot Now to distribute devices through their Learning Centre Network – if you deliver digital skills to your members or beneficiaries then this may be an option for you. Find out more.

The Reboot platform might also be of use as it gives details of how organisations might collect, restore and reuse digital devices to support their work and beneficiaries.

Last but not least the National Centre for Cyber Security has issued advice on buying and selling second-hand devices and some key things to check and do.

Devices for remote learning - Schools and colleges do receive an allocation of devices to support disadvantaged children who are otherwise unable to access remote education. This has been calculated by central government and more details of the programme can be found on the government website. Several of the learning platforms being used by schools can also be accessed by games consoles which whilst far from ideal and not a solution for everyone may help in some families. Various guides have been shared on the internet and we have compiled them into a factsheet to help groups share this information with individuals.

Connectivity (Data and Wifi)

We get a lot of queries about access to data and wifi. Both generally from the viewpoint of data poverty / digital exclusion. As you can imagine there is no one size fits all solution but we have pulled together some resources and ideas that might help.

How much data do I need? - Is a commonly asked question when trying to work out how much data your beneficiaries need (or your organisation). To help You Switch have done a helpful guide on common internet tasks. In terms of zoom calls it depends on the quality of your stream. For a 1-1 meeting, High-quality streams take around 540mb/hr with groups calls taking roughly 810mb/hr. But check your settings as HD streams can take over 1gb per hour which is a huge difference to your data allowances (you can find how to check your settings here for zoom)

Mobile Phone Tops Up and Sim Cards - If you need to top up the mobile phone credit of people you are working with Refugee Action has produced a useful resource detailing your options. they have also done a great guide on sim card options including details of Smarty which doesn't require credit checks for their contracts as well as offering pay as you go options.

A new offer on the market is VOXI from Vodaphone. It is essentially a £10 endless data package for 6 months for people who are claiming universal credit or job seekers support (usually costing around £35). No contract needed and no credit check but they will ask for proof of benefits in the form of a bank statement, a breakdown screenshot, or a letter from DWP.

Mobile Broadband and Wifi Routers - This can often be a great solution when you are looking to provide connectivity to a household or family (without worrying about multiple devices, where users might not want to change their mobile number or where it's not about mobile phones but access for tablets and laptops. Routers come in a range of shapes and sizes and you can either buy them as a package with a sim card together or you can buy them separately. Deals vary massively across providers and we have found in some cases buy extra mobile data and tethering (connecting devices) through that has been a cheaper option.  Some organisations have done this with old donated smartphones (especially those that may have a poor battery as they can be left plugged in).

Domestic Broadband - To gain domestic broadband individuals typically have to have a place of their own (owning or renting), a bank account, commit to a contract (typically 12 months) and potentially pass a credit check so it is not an option for everyone. But it may be a solution for some beneficiaries and groups - sites such as cable detail the cheapest deals on the market and like anything it pays to shop around!

Tips for reducing data usage

  • Think about what calls you are making - do they need to be group chats? could you do them over the phone or as a conference call (using minutes rather than data), could you keep the cameras on for the first part and then turn them off?
  • Plan your calls and sessions in advance - there is always going to be some chit chat and network but don't waste time and data by not having your sessions structured to keep you track.
  • Be careful of youtube - whilst youtube might feel data saving compared to zoom it actually isn't that different as its still streaming. Consider workaround like could you send audio files to your users via email (which takes less data) but might be a great way of keeping them updated.
  • Turn off auto-updates in your app settings - this stops your mobile data being used for app updates (they'll still update when connected to wifi) - 
    • Apple device - go to Settings, then General, then Background App Refresh. Then turn it off. You can still choose to keep it on for certain apps.
    • Android device - do this on an app-by-app basis. It doesn’t stop your apps refreshing when connected to WiFi. Go to Settings, then Data usage. You can see all the apps using data. Choose an app, then Restrict background data.
  • You can also manage your app settings themselves - to stop videos autoplaying or apps sending through notifications in the background of your phone. Vodaphone has done a guide on how to do this for some of the most popular apps.
  • Encourage the people you work with to keep an eye on their data allowance, to make sure they are not running out. It’s easy to do this by downloading the App of their Mobile Phone Network (EE, Vodaphone etc)

Data for young people (school years 3-11) - Schools and local authorities can help disadvantaged children get online using free mobile data increases or 4G wireless routers provided by the Department for Education. The scheme is targetted at those who do not have fixed broadband at home, cannot afford additional data for their devices or are experiencing disruption to their face-to-face education. requests must come through schools or local authorities but further information can be found on the government website. BT are also doing a separate scheme for vouchers to their wifi hotspots that schools can apply for directly. Further information can be found on the BT website

Dealing with initial enquiries

As an organisation, you will be doing most of these anyway but it’s about starting with the basics.

Maintain an up-to-date contact page on your website, with the shift to remote working this is important. It can be as simple as sharing staff mobile numbers or you may need to set up a divert to a mobile or consider a cloud-based virtual switchboard. Check that your listing on search engines such as google reflects any changes you make to opening hours and contact information.

Messaging channels such as Facebook Messenger (via a business page) and WhatsApp for Business (this a different package to the one you may use personally) are popular platforms and are easy to use. Both platforms can be set up to send auto-replies and do some basic tagging of questions. Bear in mind that using platforms like this do have data protection considerations, so ensure you have the right privacy notices and user consent in place. 

Drop-in web chat services include Intercom and LiveChat, which offers 10 free seats for free for non-profits.

You can use social media, such as Twitter or Facebook, to announce things like sudden changes to opening hours. Pinned posts that stay at the top of your feed are useful for this. But avoid posting screenshots of text, as these are inaccessible to users with visual impairments. If you need to get an announcement out quickly, a Twitter thread or ‘view-only’ link to a Google Doc is more accessible and just as quick to post.

Image removed.

Case Study - We Are With You

We Are With You are a charity providing free, confidential support to people experiencing issues with drugs, alcohol or mental health. As part of their service, We Are With You offer web chat services to support people dealing with addiction and mental health.

Find out more about how We Are With You used web chat on the Catalyst website.

Booking appointments and referrals

It can be time-consuming to schedule one-to-one appointments, especially if your service is operating at variable hours. There are a variety of tools on the market that can help with this.

SCVO use a tool called Calend.ly which allows users to book one-to-one appointments. The times listed are synchronised to a calendar and booked immediately, which means the user is confident about what is going to happen and SCVO can pick up the call without any emailing back and forth. 

Another tool for this is Intercom live chat + Google Calendar.  

If you are using G Suite or Microsoft Office 365, you can easily generate user-friendly flexible forms to embed on a website or send out via email or SMS. Results are automatically captured into a spreadsheet. 

If you’re capturing any personal data through a form or booking system, you will need a privacy statement to explain how this will be used. 

Image removed.

Case Study - Macmillan

Macmillan are a national charity supporting people who are affected by cancer. As part of their services, they run a Well-being Coaching service which offers free, remote coaching to people who want to work towards making a positive change in their life. Recently Macmillan built a self-referral process for their website.

Find out more about how Macmillan used self-referral on the Catalyst website.

Keeping in touch with existing service users or volunteers

For one-to-many ‘broadcast’ communications, you need to be using the channels where your service users or volunteers are active. You should do a bit of work to make things easy for your supporters and users. Some examples of tools to do this are:

  • Email campaign tools. You may already have one of these in place, such as MailChimp. They are great for creating and sending out newsletters with a mix of links and content. Many Customer Relationship Management Systems also have an email campaign feature so you may already have tech that can help with this.
  • You can explore tools to send bulk text messages and there are a range of these on the market.

Our Volunteer Centre Coordinator Claire has written a blog about staying connected with your volunteers during the coronavirus pandemic - don't forget the basics, a phone call can make a real difference. The blog is full of great digital solutions including a virtual coffee morning and wellbeing pack. Read it here.

YMCA Manchester's young people have produced a Digital Accessibility Booklet, to help people who aren't familiar with technology to use it to keep in touch, keep busy and keep safe. Download the booklet here.

Gathering user insight and feedback

Embedding a short, easy survey in your outbound communication, for example in an email you send after a meeting is really easy to do. Capturing user insight and feedback at key moments during their journey with you is much more meaningful than sending long surveys at infrequent intervals. Some easy ways to do this are: 

  • An automated email with a link to a Google or Microsoft Form or tool like Mentimeter
  • An embedded survey in a Mailchimp message 
  • A WhatsApp or bulk text message with a survey link.

We'll be adding more resources re data analytics and using your data but in the meantime please see the DataKind offer at the top of the page

Creating Content

There are a host of tools to support creating content whether this is online resources, social media posts or imagery for your website. At a basic level, this includes tools such as PowerPoint, Word and PDF type tools that are in many office programmes. Other useful resources include:

Canva is a simplified graphic-design tool website. It uses a drag-and-drop format and provides access to photographs, vector images, graphics, and fonts. It is used by non-designers as well as professionals.

CloudApp allows you to take recordings of your screen (as well as screenshots), edit and annotate them and share with your team or audience. It’s very useful, particularly for explainer videos.

Doodly is a drag-and-drop animation program for creating videos that appear to be recorded as if someone drew them on a whiteboard. This is an increasingly common style of video and has proven to be very effective.

Powtoons is an animation and presentation program that can be used to create more interactive and engaging content. It offers a variety of animation styles including cartoons, infographics, and whiteboards. The program is web-based, so you can access your projects from any computer with an Internet connection and Flash.

Piktochart is a free, easy to use infographic maker – and best of all, their free plan allows for unlimited creations. Just pick your template and start adding data, customize your colours, fonts, images, vectors, and so on, to build your very own infographic. (although other tools such as Canva can also do this).

Unsplash is a source with a lot of free to use stock photography

Grammarly is essentially a really helpful grammar checker. It’s super convenient to use as you can get it as a browser extension so that you can check every piece of content you write, whether it’s an email, a tweet, or a blog post.

Readable is a tool that uses all kinds of popular readability tests to find out exactly how readable your text is and then also helps you understand what you need to improve in order to get a better score (and ultimately, provide a better reading experience). A similar tool is the Hemingway App to check your content’s readability and make it easier to read.

Data visualisation is the graphic representation of data. It is nothing new and you have probably been using it to tell your organisations story and impact without even thinking about it! Pie charts, graphs and maps are all examples of data visualisation. If you're not sure where to start take a look at our Data Visualisation 101 factsheet.

Image removed.

Case Study – Scope

Disability equality charity Scope provides practical information and emotional support when it's most needed. They have been looking at ways to digitise their physical resources and share them with their clients.

Find out more about how Scope digitalised their resources on the Catalyst website.

Image removed.

Case Study - NCVO

NCVO champions the voluntary sector and volunteering. They provide expert support and advice to over 14,000 member organisations. When they updated some of their online guidance resources for members they tested different types of content with users to create rules which then informed the content and layout of their guidance.

Find out more about how NCVO used content patterns on the Catalyst website.

Video conferencing (live events, meetings etc)

Video conferencing and holding live events, meetings and session have been a key way of adapting to the situation with COVID-19. 

Choosing the right package for your organisation

There are a range of tools for holding virtual meetings and events out there and Catalyst has done a really useful guide on what to consider when choosing the right software and package for your charity 

General Meeting Tips

Salford CVS has produced a top tips for virtual meetings factsheet and top tips for virtual meetings video.

You may also find this article by Corporate Rebels useful which covers the technical elements of cameras, sound and lighting if you need to produce more polished webinars and materials

Zoom

The Zoom help centre naturally has a host of resources and training. Salford CVS have produced a variety of factsheeets specific to using Zoom:

You can also view translated guides to using Zoom here (Arabic, English, French, Kurdish, Polish, Somali, Spanish, Tigrinya)

Microsoft Teams

Microsoft have produced a range of user training videos and guides which are a great place to start. Digital trends have also done a useful guide for common technical glitches and how to fix them without contacting your IT team every time! We are in the process of doing similar guides to the ones we have done for Zoom but in the meantime the University of Dundee have done some pretty clear guides that may help in the short term.

Google Hangouts

NCVO has done a factsheet on the basics of Google Hangout. and of course Google have done a range of support documents including this troubleshooting document. 

Mobile phone withholding number factsheet

Conference calls on mobiles factsheet

Image removed.

Case Studies - Weekday Wow Factor

Weekday Wow Factor works to connect people of all ages and abilities across Greater Glasgow. They host activities to do this, including daytime discos and zip-sliding. When the pandemic meant they could no longer see people face to face they moved to keeping people connected by hosting physical activities online.

Find out more about how Weekday Wow Factor moved online on the Catalyst website.

Remote working

In addition to using video conferencing as part of remote working, there are some other tools and considerations:

Slack is an online collaboration workspace. It is very similar to Microsoft teams in a lot of functions so may not be for everyone but a number of organisation do use it to help with office chat and collaboration. It has a range of free or heavily discounted options for charities regardless of their size through the Slack for Charities programme. The standard package is available free of charge for charities with under 250 employees.

Virtual Whiteboards -  We love post stick notes and flipcharts and you don't have to lose them completely when working digitally. Virtual whiteboards are built into many video conferencing packages including Zoom and Microssoft Teams but there are also other tools available in the market for example Mural which is used a lot in education and offers free licensing to not for profits.  

For Project Management there are plenty of free or inexpensive personal productivity tools, too. while more advanced online tools like Trello, Microsoft Planner and Asana let you manage group tasks too. Microsoft Planner is included in some versions of Office 365 while Asana offers a 50% discount for nonprofits.

Using the agile project management trick of having a 10 minute daily stand up (or video call) where everyone is looking at the todo list can help you see where everyone is up to and if anyone has anything stopping them working. It also builds in some social interaction at the start of the day.

Also as things are starting to get slightly calmer / normal/ manageable try and take the time to review your policies and procedures - do they cover homeworking? do they still work for you going forward? Examples can be found on sites such as the ACAS website and the NCVO website.

Digital fundraising

In response to charities currently struggling for donations or having to cancel their fundraising events, Matt Haworth of Reason Digital is offering The Digital Fundraising Book as a free download. From ‘Understanding the basics’ to ‘Creating a Journey’ to ‘Growing a Digital Audience’, this is a step-by-step guide for charities and non-profits to understand how to garner essential support through donations and fundraising online.

Social Media

When we talk about social media some people think of it as Digital and some people think of it as marketing thing - In either case, its a big topic in its own right so we have created a separate Social Media Toolbox.  The toolbox is easy to use. Just click on the card for the area you're interested in and it will expand to give you details of useful tools, resources and information. 

Accessible tech and communications

There are lots of tools for disabled people to use to make the most of their tech.

Mircosoft users should visit Microsoft Accessibility homepage, and dedicated Twitter feed on accessibility. They also have a Disability Answer Desk to get in touch with any questions you can’t find the answers to, where a dedicated Microsoft staff member will answer your questions.

For Apple users, there are accessibility resources available, you need to scroll down and choose the device you’re using to begin.

Video Conferencing and messaging

There a range of really helpful accessibility guides for when you’re using the most popular video conferencing and messaging tools. This includes short cuts, as well as details on screen readers and subtitling etc.

Stream Text - is one of a number of 3rd party closed caption services available. You may find it useful to use alongside platforms such as Zoom to automate the closed captions you can offer. The system also enables people to display the captions in range of text sizes and colours.

Social Media

  • AbilityNet produced this guide on creating accessible content on Facebook
  • Twitter tells you how to ensure images you tweet are accessible
  • Instagram has introduced automatic ‘alt text’ for images, but you can also add your own custom text
  • YouTube also provides advice and guidance on how to add subtitles and closed captions

General considerations and tips

  1. When arranging a video meeting or phone call, be sure to ask those you are meeting if they have any accessibility requirements or things which will make it easier for them to join the meeting. This is especially important for those outside your organisation or those you haven’t called before.
  2. When holding a video call, be sure to consider the needs of those with mental health conditions such as anxiety. Don’t push anyone who isn’t comfortable doing so to speak without preparation; encourage those who don’t wish to speak to use the chat bar instead.
  3. Be sure to give plenty of notice of a video call for someone autistic who may struggle with unexpected changes. If you need to have an urgent call, be sure to explain why clearly. If someone prefers to use written communication, you can still use email. You can also use workplace messaging tools such as Slack or Microsoft Teams for quicker conversations.
  4. Similarly, you may want to set up hand signs or similar so that those who wish to make a point or need something to change (e.g. someone is speaking too quickly). Keep Safe has developed cue cards for video meetings.
  5. Action on Hearing Loss has produced this guidance on how to ensure you make it easier for deaf of hearing-impaired colleagues to communicate over video, bearing in mind that they may be lipreading. Many video conferencing services have automatic closed captioning, but it may be helpful to have someone type out captions live, or to have a BSL interpreter. For pre-recorded videos, you can add captions yourself or provide a transcript.
  6. Ensure that documents you are producing are as accessible as possible. Of course often we need to produce publications very quickly, so within Microsoft Office tools, the Microsoft Accessibility Checker can help you with clear guidance. The Royal National Institute of Blind People has also produced guidance on making your publications and website accessible.

YMCA Manchester has produced a Digital Accessibility Guide is aimed primarily at older people to provide the skills they need to connect with their loved ones virtually. Download the guide here.

Websites

Websites can be as big or as simple as you need. Depending on what you need as an organisation you can get sites built for you or if you're starting out you can use a website builder.

In terms of website builders, there are a host of options depending on your needs and budget including Wordpress.com (www.wordpress.com) , Squarespace (https://www.squarespace.com/ ), Wix (https://www.wix.com/), Weebly (https://www.weebly.com/uk),   

White Fuse – Have done a blog about free website hosting options in the UK https://whitefuse.com/blog/free-charity-website-hosting-options

Word2Clean lets you easily convert your Word docs to clean HTML – for example, convert bold writing to <strong>, indent with tabs, remove empty paragraphs, and more.

With regards to gaining insight into your website (website analytics) that can include things like who your visitors you are, what pages they visit and what sort of device they use. The most commonly used one is google analytics and they have produced a guide for the sector regarding how to start using it. Another slightly more advanced tool is HotJar and this can be used to create heatmaps of where users go on your website as well as recording how users experience and use your site. The bonus is that is also free for registered charities.

Digital skills training

Digital Literacy

  • Tech and Tea -  Inspiring Communities Together have teamed up with Salford CVS to launch Tech and Tea Online, providing free weekly online classes aimed at older people. 
  • Digital Buddies - a new ‘social connection’ and support project in Salford and part of our COVID-19 response which aims to help people who are struggling to use their phone, tablet or computer to communicate well. It will help by linking each person with a trained young person who will provide remote one-to-one support to help them solve their particular digital skills challenges.
  • Learn my Way – Learn My Way has free courses for you to learn digital skills to stay safe and connected. -
  • Digital Unite – A range of easy guides cover everything from computer basics through to accessing social media, online shopping and online entertainment -
  • Use Your Smarts - This free online course is part of the legacy of the Reboot project, a project funded by The Good Things Foundation and headed by national Mind. The aim is to reduce the fear and confusion around smart devices and digital tools. -

General Tools

Office 365 Training Centre – Guides and training resources on all thing Microsoft Office

Microsoft also do free courses through their Tech Soup Non-Profit programme including - Excel - Data Management and Reporting, Word - Document Management, Powerpoint - Creating Powerful Presentations and Teams (available free for a limited time)

Websites

Digital Marketing

  • Creating Digital Content -Discover how you can create and sustain engaging online content and learn how to build an effective digital marketing plan - Future Learn
  • Using Social Media – Lloyd Bank Academy
  • Learn how to effectively use social media for business - Future Learn 
  • Fundamentals of Digital Marketing - Google Digital Garage

Cyber Security

Introduction to cybersecurity: stay safe online – This course will help you to understand online security and start to protect your digital life, whether at home or work. This course has been developed by The Open University with support from the UK Government's National Cyber Security Programme and can be accessed free of charge - Open Learn

Staying Safe Online

Salford CVS has created a factsheet covering digital safeguarding and a range of useful resources - Digital safeguarding factsheet.

DigiSafe is a fantastic guide step-by-step digital safeguarding guide, for charities designing new services or taking existing ones online.

Data Protection

If you are adopting new technology you need to consider the data protection implications for you as an organisation. This includes being transparent how you are using someone data (privacy notices) and getting consent if needed.

Salford CVS has produced a webpage sharing some basic information including key cyber security considerations.

The ICO website has a range of useful information on a range of data protection considerations useful pages including:

If you need more support don’t hesitate to get in touch with us at Salford CVS.

Misc Resources

Digitalyouthwork.eu - Digital Youth Work resources, templates, case studies - pan European project led by YouthLink Scotland

Online Youth Work ideas, guidelines, resources - Collection of relevant resources gathered since the start of lock-down

UK Youth - A Guide to Digital Youth Work - A guide covering delivering high-quality digital youth work during the COVID-19 public health crisis and beyond.